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is affiliated with the respective owners of their trademarks.

or its affiliates.Īll other brand names are trademarks of their respective owners. Pre-set-up required.Īmazon, Alexa, and all related logos are trademarks of, Inc. Google, Android, and Google Play are trademarks of Google LLC. App store is a service mark of Apple Inc. and/or affiliated companies in the United States or other countries.Īpple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Razer and the “Razer Chroma RGB” logo are trademarks or registered trademarks of Razer Inc. and other countries and are used under license. The M Monster logo, Illuminessence, and LiveInColor are trademarks or registered trademarks of Monster, Inc. The illustrated products and specifications may differ slightly from those supplied. If you still have issues you may need to contact your Internet Service Provider to have your network broken down into two network IDs, 2.4GHz and 5GHz. If this is the case, we recommend pairing using AP pairing mode ( see “AP Pairing Mode Instructions”). If you have upgraded your router in the past year, and you only see one network, you may have a “mixed” network that combine s 2.4GHz and 5GHz frequencies into one network name.

Smartapp not showing in app android#

On some Android phones, you may have to download a “Wi-Fi analyzer” app from the Play Store.

On some Android phones, you can click on the connected Wi-Fi name in the Wi-Fi list and the corresponding information will be displayed, including the frequency.

Smartapp not showing in app how to#

How to check your Wi-Fi frequency on Android:ĭue to the differences between Android phones, there is not a one-fit-all method to determine the frequency of your Wi-Fi network. Channel 1 – 13 band means you are on 2.4GHz, Channel 13+ band means you are on 5GHz.Open the app and click on “Wi-Fi Scan” in the upper right corner.Go to your iPhone’s Settings and scroll down to “AirPort Utility”.Download AirPort Utility in the App Store.How to check your Wi-Fi frequency on iOS: Many users on AT&T routers have this issue, please contact your ISP and they will assist you.

Smartapp not showing in app free#

Ī4 : If your Wi-Fi network is a mixed 2.4GHz/5GHz network, try using AP pairing mode for better results – see question “I only see one Wi-Fi network” or “AP Pairing Mode Instructions.” If you still have issues with your mixed network, you may need to access your router settings and/or call your Internet Service Provider to create a separate 2.4GHz network.Ī5: Is there a device limit on your router? If necessary, you may want to free up bandwidth on the 2.4GHz network by removing other devices in your home off of your 2.4GHz network and onto your 5GHz network.Ī6: You may also want to consider a WiFi extender to enhance the strength of your WiFi signal at places farther away from your routerĪ 7: Some customers will need to activate their 2.4GHz guest account depending on your ISP firewall settings.

Smartapp not showing in app Bluetooth#

(It may help to have your phone forget the 5GHz network before beginning the pairing process.)Ī2: Make sure you to enable Bluetooth and allow location services on your phone or tablet to help you find nearby devices.Ī3: Try pairing your device indoors, in a location closer to your router, before installation. Make sure your phone or tablet is successfully connected to the 2.4GHz Wi-Fi network that your device will be placed on. Īre you having trouble with setup? Have other questions? Here are some useful FAQs:Ī1: Monster Smart devices only work on a 2.4GHz Wi-Fi network.

It is recommended to pair your smart device indoors, in a location closer to your router, before installation.

Do you know your Wi-Fi network name and password? Write it down now if it’s hard to remember.

For easier pairing, turn on Bluetooth and enable location services to quickly find nearby smart devices.

Before setup, make sure your phone or tablet is connected to the 2.4GHz Wi-Fi network that your smart device will be placed on.

To setup your Monster Smart device, please follow these tips: Your 5GHz network is best for things like your streaming and media devices. Why? Your 2.4GHz Wi-Fi network has a longer rage and better coverage within the home, better signal penetration through solid objects like walls, and is ideal for connected smart devices that don’t require much data or speed. Monster Smart devices only work on a 2.4GHz Wi-Fi network for initial setup.